BigCommerce

Is your BigCommerce store agent-ready? Check it free

BigCommerce stores usually score well on being found and understood, and score nothing on being usable: the Stencil storefront cannot serve a file at /.well-known/poppy.json, so the document has to come from somewhere else.

What the check usually finds on BigCommerce

Found
The default robots.txt allows the assistants.
Understood
Stencil themes print Product and Organization JSON-LD on most pages.
Usable
No poppy.json, and a redirect to another host doesn't count under the spec. Cloudflare in front of the store can serve the document on the store's own domain.
Trusted
Nothing to score until there is agent sign-in.

What you can do

  1. 1

    Let assistants in through robots.txt

    Settings → Website → Search Engine Robots lets you edit robots.txt. Allow ChatGPT-User, Claude-User and Perplexity-User (they fetch a page only when a person asks) and the AI search bots (OAI-SearchBot, Claude-SearchBot, PerplexityBot). Blocking training crawlers such as GPTBot or CCBot is a separate choice and costs no points.

  2. 2

    The protocol part: a hosted Company

    Stencil can't serve root files and a redirect to the provider's host doesn't count, so the document is served by Cloudflare (a Worker) in front of the store. Agent Adapt is building a hosted Company for sites that cannot run its WordPress plugin: it publishes poppy.json, runs the sign-in and the customer API, and the document is served on the site's own domain through a small proxy (the spec stopped allowing a redirect to the provider's host on 16 October 2026). It is not yet on sale.

    Ask for early access
  3. 3

    Publish llms.txt

    A short Markdown page at /llms.txt naming the business, what it sells, its delivery and returns policies, and the pages that matter. Most platforms can serve a plain-text file at the root; where one cannot, a redirect to a page you host elsewhere works.

Common questions

›Can I serve llms.txt from BigCommerce?

Not as a root file from Stencil. A redirect to a page you host elsewhere is the usual route; the check follows redirects.

›Will the hosted Company take orders?

No. Under the Personal Agent Protocol, checkout is a handoff: the agent sends the customer to your checkout page. The hosted Company covers discovery, sign-in and the customer's account.

In depth: BigCommerce and personal agents on getagentadapt.com.

Other platforms